Microsoft word crashes when saving to onedrive
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They're almost impossible to explain to regular users. Path length issues like this are the biggest problem we have with Office 365 / OneDrive.
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To me it feels like an unintended bug since, as you pointed out, it's possible to open the file by jumping through Word Online's "Open in Desktop Client" link. This change makes collaborative editing unusable in those cases. I've set up accounts where the company name ends up being set to initials (ex: RGS) to save a few characters on the unchangeable OneDrive directory name on local PCs. That uses 115 characters before anyone creates a directory structure or adds any files. personal/rumpelstiltskin_rumpelstiltskinsgoldspinners_com/Documents/ For example, "Rumpelstiltskin's Gold Spinners Inc." could look like: That example may not look like a big difference, but, for us, we have some customers with long company names which usually means a long domain name and domainGUID. personal/username_domainname_tld/Document/-%20%20.docx?web=1 For example, the file:Ĭ:\Users\username\OneDrive - Company Name\. The spaces get encoded into %20 when opening the collaborative editing URL, so a filename with 60-80 spaces should be enough to trip the limit. I found it easiest to test if it's a path length issue by creating files with a lot of spaces in the names. These instructions are good if you're testing on a single machine. As of today, this is Word version 1902 for me. Switch to back the "Broad" (semi-annual) channel and test.Disable OneDrive's collaborative editing option.I think something changed between Word versions 19, but I'm not able to narrow it down any more than that. I use ODFB, office365, word 2016, sync tool just diagnosed what I'm guessing is the same issue for someone and you might be seeing a path length issue. I know a simple solution would be to put the file some dirs higher but I want to understand what is going on to prevent future problems I really like to understand what is going on here? ? This is difference from the local path I thought I was opening it from "c:\users\\." ? I am lost? I see in the splash screen of word that it is actually opening the file on. So I do not believe it is the path length. BUT if I make a folder one dir higher and giveit long name and put the file in there it DOES work.
Microsoft word crashes when saving to onedrive Pc#
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When going into the folder via file explorer and checking the path length (including filename): 200 chars.When opening a word file which is in a onedrive folder (which is shared with her and which is synced with the onedrive tool) word will hang indefinite untill I close it again.